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FOR IMMEDIATE RELEASE
First Investors Gears Up To Celebrate "Customer Service Week"New York, NY, October 1, 2008 - First Investors is pleased to once again participate in Customer Service Week, a national effort to raise awareness of the valuable role that customer service plays in organizations. Customer Service Week will take place the week of October 6, 2008. "To us, every week is Customer Service Week," said Kathryn S. Head, Chairman of First Investors Corporation. "For nearly 80 years, First Investors has placed an emphasis on serving the needs of our clients. Therefore, given the nature of our client-focused culture, it's important to us to celebrate Customer Service Week." The theme for this year's celebration is "One Team, One Goal." "We truly are 'One Team' at First Investors," said Marjorie Solowey, Vice President of Human Resources. "During the week, we'll stress the importance of team work, sharpen our service skills and have a little fun while accomplishing our goals." First Investors takes a very personalized approach towards serving its clients, which differs from the product-focused strategy employed by many other firms. Financial Services Representatives meet one-on-one with clients in order to help them create investment and life insurance strategies. In addition, at sales offices located throughout U.S., and at the Company's Wall Street headquarters and Edison, New Jersey administrative and processing centers, associates provide top-notch service to both internal and external customers. "The 'One Team, One Goal' theme captures the spirit of this Company," said Ms. Head. "We look forward to celebrating Customer Service Week in October, and delivering high quality service throughout the year." First Investors has been serving the needs of investors since 1930. Through the Great Depression, World War II, numerous recessions and bull and bear markets alike, the Company has remained committed to its mission—helping clients reach their financial goals. Today, First Investors offers a wide range of financial products and services, including mutual funds, annuities, and life insurance. The Company prides itself on delivering financial services with a “personal touch.” A First Investors Financial Services Representative is a licensed professional who will take the time to learn about your current financial situation and future goals in order to assist you with your financial needs. . First Investors Corporation
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